F.A.Q – Frequently asked questions asked by our guests

  Confirmation Deposit
We always require a 30% deposit of the total reservation. You can pay by bank transfer or with your credit card. Our bank details will be indicated upon booking confirmation.

  Check-in and check-out times
Check-in is from 14.00 to 21.30. Upon communication it is possible to arrive at a different time from that indicated.
Check-out is from 08.00 to 11.00. It is possible to require a late check-out, the price is €20,00/hour from the time indicated above (subject to availability and to be requested in advance).

  “Late Check-out”
Late check-out is an on demand service and subject to availability, please ask at reception for more details.

 Methods of payment
Visa, Mastercard and cash card are accepted.

Wi-Fi
Free Wi-Fi connection is present in the whole hotel.
You can choose to have paid Ultrafast Fibre.

  Pets
Yes, pets need a holiday as well. For an extra charge (€18,00/day) and upon early request you can bring your pet (max 20 kg). We remind you that guests could be unfamiliar with animals so to ensure their tranquillity we reserve the right to accept a limited number of animals per period/week.
You cannot access the restaurant and the wellness center with your furry friend.
please contact the Ramon Hotel staff for more details.

  Parking Space
Yes, we have private outdoor parking and underground garage, both free of charge and with video surveillance.

  Food intolerances
Yes, forms of food intolerances are guaranteed upon agreement at the time of making your reservation, we can satisfy all food intolerances and those who need gluten-free products and meals.

  Restaurant
For guests who have opted for an overnight stay with breakfast or overnight stay only, it is possible, upon reservation, to have dinner at the price of € 25.00 per person. The price includes a first course, a second course, a vegetable buffet and a dessert buffet.

 Meal times
Breakfast is served from 07.30 to 9.30;
Dinner is served from 19.30 to 20.30

  Wellness Center
Hotel Ramon is provided with a warm and intimate wellness center with a large hydromassage, Finnish sauna, Turkish bath, emotional showers and relax zone.

Ski lifts
No, there is no need because the Col Rodella cableway is 150 meters away from the hotel and it is connected to the Sella Ronda route and to the larger ski areas of the Dolomiti Superski network.
For those who want to visit the nearby villages and localities, there is a paid bus service (Skibus), which vast network covers the entire Val di Fassa.

Near Canazei
No, Hotel Ramon is located in Campitello di Fassa, only 2 km from the center of Canazei.

  Excursions and walks
Yes, you can take easy walks down in the valley directly from Hotel Ramon. There is a cycle-pedestrian track 50 meters away connecting all the villages of Val di Fassa without crossing the main roads.
For the most difficult excursions or for the climbing route (via ferrata) you need to take the Col Rodella cableway which is 150 meters away.

  Smoking
No, smoking is not allowed in any space of the hotel. All our rooms are non-smoking.

  Proximity to the center
No, Hotel Ramon is located in a calm area of Campitello di Fassa. The center is only 3-minute walk (350 meters).

  Shopping
You can take home or present a loved one with a “piece” of our Val di Fassa, in fact there are many local products shops, such as craft shops (wood art) and gastronomy shops (speck, strudel, grappa and liquor, etc.).